Terms of Use

1. Who can use Starring

Starring is made for a general audience. If you’re under 18, or under the age of majority where you live, use Starring with a parent’s or guardian’s permission: they agree to these terms for you and are responsible for what you buy. Parents can manage purchases with Apple’s Ask to Buy and Screen Time.

2. Your pet is an AI pet

The pets, places, photos, films and sounds in Starring are made with AI, and the app marks them that way. Your pet isn’t a real animal, and nothing in the app is advice about caring for real animals. For a real pet, ask a vet.

3. Stardust

• Stardust is Starring’s in-app currency. You can buy it through Apple’s In-App Purchase, and earn a little by caring for your pet.
• You use it for things in the app, such as adopting a pet. If you say no at his letter, the Stardust you paid for him comes back.
• Stardust is a license to use those things in the app. It isn’t money, has no cash value, and can’t be sold, transferred, or exchanged for money or for anything outside the app.
• Prices are shown in the App Store, in your currency, before you buy. Apple takes the payment and handles refunds. Purchases are final except as Apple’s refund policies or the law where you live provide. To ask Apple for a refund, go to reportaproblem.apple.com.
• Your Stardust is kept on your iPhone with the rest of Starring. Deleting your account or the app deletes it, and we can’t restore it.

4. Your pets live on your iPhone

Starring keeps your pets and everything you do with them on your iPhone, not on our servers (see our Privacy Policy). Back up your iPhone to keep them safe: we can’t recover what’s lost with a phone or deleted with the app. Trips download the first time you open one, so they need an internet connection, and your carrier’s data rates may apply.

5. Using Starring fairly

Please don’t:

• copy, change, sell or redistribute the app or its content, or take it apart, except as the law allows;
• get around purchases, limits or anything else that protects Starring, or use cheats, bots or modified versions of the app;
• interfere with our servers or storage, or try to reach anything we haven’t made available;
• use Starring to break the law or to harm anyone.

6. Our app and content

We give you a personal, non-exclusive, non-transferable license to use the Starring app on Apple devices you own or control, as the App Store’s Usage Rules allow, while you follow these terms. Starring’s name and logo, the app, its pets, places, photos, films, sounds and words, and this website belong to Punch Labs LLC. If you send us ideas or feedback, we can use them without owing you anything.

7. Your photos

Photos you take with the app, and the names you give your pets, are yours. They stay on your iPhone, and these terms give us no rights in them.

8. Starring will change

New animals, trips and features will come, and some things may change or go. Anything marked “Coming soon” is a plan, not a promise. We can change Starring or stop offering parts of it. If we stop offering Starring altogether, we’ll tell you in the app at least 30 days ahead, unless we have to act sooner for safety, security or the law.

9. Disclaimers

Starring is provided “as is” and “as available”. As far as the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t promise that Starring will always be available or free of errors. These disclaimers apply as far as the law where you live allows. If you live in New Jersey, they don’t apply to claims for personal injury or property damage caused by our negligence, or to claims under the New Jersey Consumer Fraud Act; the rest of this section applies to you.

10. Limits on liability

As far as the law allows, Punch Labs LLC isn’t liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from Starring. Our total liability for any claim about Starring is limited to the greater of what you paid for Stardust in the 12 months before the claim and US$50. These limits don’t apply to liability for death or personal injury caused by our negligence, to fraud, or to anything else the law where you live doesn’t let us limit. If you live in New Jersey, they don’t apply to claims for personal injury or property damage caused by our negligence, or to claims under the New Jersey Consumer Fraud Act; the rest of this section applies to you.

11. Ending your use

You can stop using Starring anytime: open Settings, tap Delete your account, and delete the app. If you break these terms, your license to use Starring ends.

12. Changes to these terms

When we change these terms, we’ll post the new version here with a new date. If a change affects your rights, we’ll tell you in the app before it applies. A change never applies to a dispute you’ve already told us about, and a change to “Disputes” also follows that section’s own rule. If you don’t agree to a change, stop using Starring.

13. Disputes

Please read this section. It includes an agreement to arbitrate and a waiver of class actions.

Talk to us first. Before either of us starts an arbitration or a small claims case, we’ll try to resolve the dispute informally for 60 days. To start, send a notice to legal@starring.pet or to Punch Labs LLC, 3823 Tamiami Trl E #1139, Naples, FL 34112, with your name, an email address we can reach you at, what the dispute is about and what you want, signed by you. If we start it, we’ll use the contact details you’ve given us. Within those 60 days, either of us can ask for a call or video meeting, which you’ll join personally; your lawyer can join too. Deadlines for bringing a claim are paused while this step runs. A notice that doesn’t follow this paragraph doesn’t start the 60 days, and a court can pause an arbitration until this step is done.

Arbitration. If we don’t resolve it, you and Punch Labs LLC agree to resolve any dispute, claim or controversy between us that arises out of or relates to Starring, the app, this website, these terms or how we handle your information, including claims under privacy and consumer protection laws, by binding arbitration before one arbitrator, individually and not in court. In arbitration there’s no judge or jury, and a court’s review of the arbitrator’s decision is limited. The arbitrator decides whether a claim must be arbitrated, except for the questions this section leaves to a court. The Federal Arbitration Act governs this section. National Arbitration and Mediation (NAM) runs the arbitration under its Comprehensive Dispute Resolution Rules and Procedures, and its Mass Filing Supplemental Dispute Resolution Rules and Procedures where they apply, as in effect when the arbitration starts, except as this section changes them. The arbitrator can award any individual relief a court could under the same law, but only to the person who brought the claim. Hearings are by video or phone or, if in person, in the county where you live. A claim for $10,000 or less is decided on written submissions unless you or the arbitrator asks for a hearing.

Costs. We’ll pay all filing, administration and arbitrator fees for an arbitration you start, unless the arbitrator finds your claim frivolous or brought for an improper purpose. Each of us pays our own lawyers unless the law or the arbitrator awards fees.

What isn’t arbitrated. (a) Either of us can bring an individual claim in small claims court in the county where you live, if it qualifies and stays there. (b) Either of us can go to court to stop infringement or misuse of intellectual property. (c) Where the law of your state doesn’t allow you to waive it, a claim for public injunctive relief (an order whose main purpose is to stop unlawful acts that harm the general public) is decided by a court, after any arbitration of individual claims, and the court case waits until that arbitration ends. (d) A court, not an arbitrator, decides whether “No class actions” or “Mass filings” can be enforced, and whether a claim falls under (a) to (c).

No class actions. You and we can bring claims against each other only individually, not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator can’t combine more than one person’s claims or award relief to anyone but the person who brought the claim. If a court decides this paragraph can’t be enforced for a particular claim or remedy, that claim or remedy, and only that one, goes to court, which waits until any individual arbitration ends, and the rest of this section still applies.

Mass filings. If 25 or more people bring similar claims against us, or we bring similar claims against 25 or more people, with the same or coordinated lawyers, the claims go forward in stages. First, 10 cases (5 chosen by each side) are filed and decided by different arbitrators while the rest wait. Then the parties mediate the remaining claims for 60 days with a mediator NAM appoints, at our cost. If they don’t settle, the rest are filed in batches of up to 100, each batch within 30 days after the arbitrators for the previous batch are appointed, until all are filed. Deadlines for bringing a claim are paused for claims waiting their turn. A court can enforce this paragraph, including by ordering filings to follow it.

Opting out. You can opt out of this arbitration agreement within 30 days of first agreeing to these terms (the day you first use Starring), by emailing legal@starring.pet with your name, the email address you’re writing from, and a clear statement that you’re opting out. Opting out doesn’t change anything else in these terms.

Changes to this section. A change never applies to a dispute you’ve already told us about, and you can reject a change by emailing legal@starring.pet within 30 days of it. The last version you agreed to then applies.

Governing law and courts. Apart from this section, which the Federal Arbitration Act governs, these terms are governed by the laws of the State of Florida and US federal law, without regard to conflict-of-laws rules. Nothing in this takes away protection that the consumer laws of the state where you live give you. A dispute that isn’t arbitrated or in small claims court goes to the state or federal courts in Florida, unless a law of the state where you live gives you the right to bring it in your own state’s courts, and you and we agree to those courts’ jurisdiction. If you live outside the US, the laws of your country can also apply.

Survival and severability. This section survives after you stop using Starring. If a court finds any other part of it unenforceable, the rest still applies.

14. Apple

These terms are between you and Punch Labs LLC, not Apple. In addition:

• Punch Labs LLC, not Apple, is solely responsible for the app and its content, for its maintenance and support, and for any warranty that isn’t effectively disclaimed. Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet an applicable warranty, you can tell Apple, and Apple will refund the app’s purchase price, if any. As far as the law allows, Apple has no other warranty obligation for the app.
• Punch Labs LLC, not Apple, is responsible for addressing any claims by you or anyone else about the app or your use of it, including product liability claims, claims that the app fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If anyone claims that the app or your use of it infringes their intellectual property, Punch Labs LLC, not Apple, is responsible for investigating, defending, settling and discharging the claim.
• You confirm that you’re not in a country subject to a US government embargo or designated by the US government as a “terrorist supporting” country, and that you’re not on any US government list of prohibited or restricted parties.
• When you use the app, you must follow any third-party terms that apply, such as your wireless data service’s.
• Apple and its subsidiaries are third-party beneficiaries of these terms, and once you accept them, Apple has the right to enforce them against you.
• Questions, complaints or claims about the app go to Punch Labs LLC, at support@starring.pet.

15. General

These terms and the Privacy Policy are the whole agreement between you and us about Starring. If a court finds part of them unenforceable, the rest stays in effect. If we don’t enforce a part right away, we can still enforce it later. You can’t transfer these terms; we can transfer them to a company that takes over Starring, which then has our obligations to you. We can send you notices in the app, and you can send us notices at legal@starring.pet. Sections that by their nature should last, including Disclaimers, Limits on liability, Disputes and General, keep applying after your use ends.

16. Contact

Starring is made by Punch Labs LLC, 3823 Tamiami Trl E #1139, Naples, FL 34112. Questions about these terms or the app: support@starring.pet. Privacy: privacy@starring.pet. Legal notices and arbitration opt-outs: legal@starring.pet.

California users: under California Civil Code section 1789.3, you can reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (916) 445-1254 or (800) 952-5210.